how exams should happen

So in the real world, you are going to have very few opportunities in which your ability to memorize will actually benefit you. This is why I think that exams should be all open book, at least for business classes

You should be judged on your ability to find the correct information in the shortest amount of time, because that would be the best judge of how well you'd be able to use those skills in the real world. Of course I advocate teaching the fundamentals, but we already only retain about an average of about 25%. Why not learn better how to realize how the information can actually be used in the real world.

It's most often that you will eventually become very comfortable with your job and not need to utilize external resources after you become more familiar with the job.